Refunds & Returns Policy
Effective Date: March 29, 2024
1. Returns Eligibility
1.1. Product Condition: To be eligible for a return, the Product must be in its original packaging and unused, with all tags and accessories intact.
1.2. Timeframe: You may initiate a return within [number of days] days of receiving the Product. After this period, we cannot accept returns.
2. Initiating a Return
2.1. Contact Us: To initiate a return, please contact our customer support team at [email protected]. Provide your order details, reason for return, and any relevant information.
2.2. Return Authorization: Upon receiving your request, we will provide you with a return authorization number and instructions for shipping the Product back to us.
3. Return Shipping
3.1. Customer Responsibility: You are responsible for shipping the Product back to us in its original condition and packaging. We recommend using a trackable shipping service for returns.
3.2. Return Address: Ship the returned Product to the following address: EthanCo PO BOX 5911 Capitol Heights, MD 20791-5911
4. Refund Process
4.1. Inspection: Once we receive the returned Product, we will inspect it for compliance with our return policy.
4.2. Refund Eligibility: If the Product meets our return criteria, we will initiate a refund to your original payment method, excluding any shipping or handling fees.
4.3. Refund Timeframe: Refunds are typically processed within [number of days] days of receiving the returned Product. Please note that it may take additional time for the refund to reflect in your account depending on your payment method.
5. Non-Returnable Items
5.1. Exceptions: Certain items are not eligible for return, including personalized or customized Products, gift cards, and downloadable software or digital content.
6. Customer Support
6.1. Contact Information: If you have any questions or concerns about our Refunds and Returns Policy, please contact us at [email protected] or by mail at the address provided above.
7. Policy Updates
7.1. Changes: We reserve the right to update or modify this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website.
By making a purchase on BlueArmorDefenderPro.com, you agree to comply with our Refunds and Returns Policy as outlined above.